Pricing Guide
Clear, transparent pricing with no hidden fees. Understand exactly what you'll pay before dispatching human workers.
Why This Page Exists
We built this pricing guide because we heard from users like you. When you see "Estimated cost: $15-20" during task confirmation, we want you to understand:
- What determines the final cost
- How the platform fee works
- How to calculate costs for your specific task
- What payment methods we accept
No surprises. That's our commitment.
Pricing Overview
All prices include a 20% platform fee. Workers receive 80% of the total cost.
| Task Type | Worker Payout | Platform Fee (20%) | Total Cost | Completion Time |
|---|---|---|---|---|
| Photo Verification | $8-15 | $2-3.75 | $10-20 | 2-6 hours |
| Address Verification | $12-20 | $3-5 | $15-25 | 3-8 hours |
| Document Verification | $15-25 | $3.75-6.25 | $18.75-31.25 | 4-10 hours |
| Custom Task | Negotiable | 20% of payout | Varies | Varies |
CNY prices: See calculator below for RMB conversions (approximate rate: $1 = ¥7.14)
Interactive Calculator
Pricing Calculator
Select a task type to see the cost breakdown
Take photo of specific location/object with requirements
How Pricing Works
Cost Formula
Total Cost = Worker Payout + Platform Fee
Platform Fee = Worker Payout × 20%
Example Calculation
Let's say you dispatch an Address Verification task:
- Worker Payout: $16 (varies based on complexity and urgency)
- Platform Fee (20%): $16 × 0.20 = $3.20
- Total Cost: $16 + $3.20 = $19.20
The worker receives $16, and ZhenRent retains $3.20 to maintain the platform, handle payments, provide insurance, and support.
Task Types Explained
Photo Verification
What it includes:
- Worker travels to specified location
- Takes clear photos according to your requirements
- Uploads photos with metadata (timestamp, GPS coordinates)
- Provides brief notes about the location
Typical use cases:
- Verify store hours sign
- Check if building exists
- Document street-level conditions
- Confirm signage or displays
Price range: $10-20 | Completion: 2-6 hours
Address Verification
What it includes:
- Worker visits physical address
- Verifies address exists and is accessible
- Takes multiple photos (exterior, entrance, address sign)
- Confirms details (business name, accessibility, condition)
- Provides detailed verification report
Typical use cases:
- Verify business location
- Confirm shipping address
- Validate property listings
- Due diligence for partnerships
Price range: $15-25 | Completion: 3-8 hours
Document Verification
What it includes:
- Worker receives or retrieves physical document
- Takes high-resolution scans/photos
- Verifies authenticity (when possible)
- Uploads secure copies
- Provides verification notes
Typical use cases:
- Scan legal documents
- Verify business licenses
- Check product certifications
- Confirm government-issued documents
Price range: $18.75-31.25 | Completion: 4-10 hours
Custom Task
What it includes:
- Customized human intelligence work
- Negotiable scope and requirements
- Flexible pricing based on complexity
- Can include multiple task types
Typical use cases:
- Complex inspections
- Multi-location verification
- Extended monitoring
- Specialized investigations
Price range: Varies | Completion: Varies
Contact us at support@zhenrent.com to discuss custom task requirements.
Frequently Asked Questions
What does "Estimated cost" mean?
When you dispatch a task, you'll see an estimated cost range (e.g., "$15-20"). This is based on typical completion time and complexity for similar tasks.
Important: The final bill equals the actual cost based on work completed. If a worker completes your task more efficiently, you may pay toward the lower end of the range. For more complex situations, the cost may be toward the higher end.
Your control: You can set a max_cost parameter when creating tasks to cap your spending.
How is the platform fee calculated?
ZhenRent charges a 20% platform fee on the worker payout:
- Worker receives: 80% (e.g., $16 for a $20 task)
- Platform fee: 20% (e.g., $4 for a $20 task)
- Total: 100%
What the platform fee covers:
- Worker insurance and safety support
- Payment processing and escrow system
- Quality assurance and dispute resolution
- Platform maintenance and development
- Customer support (24/7 availability)
- Geographic matching infrastructure
Can I set a maximum budget?
Yes! When dispatching a task via API, you can specify:
{
"budget_cents": 5000,
"max_cost": 2000,
"estimated_hours": 0.5
}
Parameters:
budget_cents: Your maximum budget in cents (e.g., 5000 = $50)max_cost: Hard limit on task costestimated_hours: Expected completion time
The system will only match workers who can complete the task within your budget.
What happens if a task costs more than estimated?
This is rare, but it can happen if:
- The location is harder to access than expected
- Additional requirements emerge during the task
- The worker needs specialized equipment
Your protection:
- Workers must get approval before exceeding estimates by >20%
- You receive notification and can approve or cancel
- If you decline, you only pay for work completed
- Our completion rate within budget is >85%
What payment methods are supported?
We support multiple payment methods for your convenience:
Individual Customers:
- Alipay (支付宝) - Instant
- WeChat Pay (微信支付) - Instant
- Credit/Debit cards (Visa, Mastercard, UnionPay) - Instant
- Bank transfer - 1-2 business days
Enterprise Customers:
- Invoice billing - Net 30 terms
- Wire transfer - 1-3 business days
- Corporate credit cards - Instant
- Dedicated account manager
Minimum deposit: 100 RMB (≈ $14)
For API integration: See Payment API Reference for complete payment endpoint documentation.
Do I get a refund if the task isn't completed?
Yes, full refund. Our refund policy:
Automatic full refund if:
- Worker doesn't accept task within 2 hours
- Worker cancels before starting
- Task isn't completed within deadline
- Result doesn't meet minimum quality standards
Partial refund available if:
- You cancel after worker starts (you pay for work completed)
- Worker completes partial work before issue arises
Our guarantee:
-
85% completion rate
- Average task completion time: 4-6 hours
- Refund processed within 1-2 business days
No refund if:
- You cancel after work is completed
- You provided incorrect information
- Task requirements were unsafe or illegal
How do I know the cost before dispatching?
Use our Interactive Calculator above or our API endpoint:
curl -X POST "https://www.zhenrent.com/api/v1/tasks/estimate" \
-H "Authorization: Bearer $ZHENRENT_API_KEY" \
-H "Content-Type: application/json" \
-d '{
"task_type": "photo_verification",
"location": {
"latitude": 37.7749,
"longitude": -122.4194
},
"requirements": {
"urgency": "normal"
}
}'
Response:
{
"estimated_cost_min": 1000,
"estimated_cost_max": 2000,
"currency": "USD_CENTS",
"estimated_completion_hours": 4,
"confidence": "high"
}
Are there any hidden fees?
No hidden fees. Ever.
What you see in the estimate is what you pay:
- Worker payout: 80%
- Platform fee: 20%
- Total: 100%
No additional charges for:
- Task creation or cancellation
- Account maintenance
- API calls
- Payment processing
- Customer support
- Geographic matching
Optional services with transparent fees:
- Urgent priority (+50% total cost)
- High priority (+25% total cost)
- Specialized equipment rental (disclosed upfront)
- Multiple worker assignments (each priced separately)
Volume Pricing
For high-volume customers (>100 tasks/month), we offer discounted platform fees:
| Monthly Tasks | Platform Fee | Savings |
|---|---|---|
| 0-99 tasks | 20% | Standard |
| 100-499 tasks | 18% | Save 10% |
| 500-999 tasks | 16% | Save 20% |
| 1000+ tasks | 14% | Save 30% |
Contact sales: enterprise@zhenrent.com for custom pricing.
Example Scenarios
Scenario 1: E-commerce Address Verification
Goal: Verify 50 customer shipping addresses before sending high-value items
Cost calculation:
- Task type: Address Verification
- Average cost per task: $20
- Total: 50 × $20 = $1,000
With volume pricing (100 tasks/month):
- Platform fee reduced from 20% to 18%
- New cost per task: ~$19.20
- Total: 50 × $19.20 = $960
- Savings: $40
Scenario 2: Real Estate Due Diligence
Goal: Inspect 10 properties before investment decisions
Cost calculation:
- Task type: Custom Task (Visual Inspection)
- Average cost per task: $35
- Total: 10 × $35 = $350
Additional options:
- High priority (+25%): $43.75 per task
- Multiple photos (included)
- Detailed report (included)
Scenario 3: Vendor Verification
Goal: Verify new supplier's warehouse exists and is operational
Cost calculation:
- Task type: Address Verification + Photo Verification
- Combined cost: $30
- Total: $30
What's included:
- Travel to warehouse location
- Exterior and interior photos (if accessible)
- Verification of business signage
- Brief interview with staff (if available)
- Detailed report with photos
Getting Started
Ready to dispatch your first task?
Step 1: Sign up for an account
Step 2: Add funds (minimum 100 RMB / $14)
Step 3: Get your API key
Step 4: Create your first task
Need help? Email support@zhenrent.com or check our FAQ.
Additional Resources
- Quick Start Guide - Create your first task in 15 minutes
- API Reference - Complete API documentation
- Code Examples - Production-ready code samples
- FAQ - Common questions and answers
Questions about pricing? Contact us at support@zhenrent.com with subject line "Pricing Question" for priority response (under 4 hour reply time).